Free webinar: Optimize your customer journey with AI

Discover where AI creates real value in your customer journey — and where it becomes a costly mistake

Learn how to solve problems without introducing new ones and avoid costly experiments. In this on-demand webinar, Christofer Falkman, AI Strategy Lead, shares practical tools, case studies, and lessons learned from helping brands integrate AI into their customer journeys, with a focus on business results and measurable impact.

What you’ll learn

  • How to identify high-value, low-risk AI opportunities

  • Real examples of AI in every stage of the customer journey

  • Common pitfalls that can derail AI projects

  • How to align AI initiatives with business goals and measurable outcomes

Watch the full AI strategy session on-demand